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Vol.2, No.1, April 2022
Vol.2, No.1, April 2022
Published:
2022-11-08
Full Issue
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Articles
Pengaruh Kualitas Pelayanan terhadap Loyalitas Pasien dengan Kepuasan Pasien sebagai Mediasi di WellClinic Gading Serpong [The Influence of Service Quality on Patient Loyalty Mediated by Patient Satisfaction at WellClinic Gading Serpong]
Sunaryo Oentara, Innocentius Bernarto
1-14
PDF
Online Reviews by Beauty Vloggers of Local Lipsticks Product Impact on Purchase Intention
Elda Octaffiana, Filda Rahmiati, Genoveva Genoveva
15-30
PDF
The Effect of Brand Experience on Brand Equity and Visit Intentions in Virtual Alfamind Store
Tiffani Alexia Hotama, Yokie Radnan Kristiyono
31-48
PDF
Antecedents of Patient Experiential Satisfaction and its Impact on Patient Loyalty (A Study of Obstetric Service in a Mother and Child Hospital in Indonesia)
Agus Heriyanto, Ferdi Antonio
49-68
PDF
Pengaruh Kualitas Layanan dan Pemanfaatan Teknologi Terhadap Kepuasan dan Loyalitas Pengguna Indihome di Indonesia [The Effect of Service Quality and Technology Utilization on Customer Satisfaction and Customer Loyalty of Indihome in Indonesia]
Indra Gunawan, Moses Lorensius Parlinggoman Hutabarat
69-86
PDF
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