ROLE OF TAX CONSULTANTS IN ENCOURAGING CORPORATE TAXPAYER COMPLIANCE WITH THE CORETAX ADMINISTRATION SYSTEM AS A MODERATING VARIABLE

Auteurs

  • Erlina Dwi Novitasari Universitas Pelita Harapan
  • Ilyona Risty Universitas Pelita Harapan

Trefwoorden:

Tax Consultant, Corporate Taxpayer, Coretax Administration System, Taxpayer Compliance, Tax Governance

Samenvatting

This study investigates the effect of the role of Tax Consultants on Corporate Taxpayer Compliance by examining the Coretax Administration System as a moderating variable during its implementation in 2025. The year 2025 marks a transitional period in the digitalization of tax administration aimed at strengthening sustainable tax governance. Tax compliance plays a vital role in maintaining state revenue stability to support sustainable social, economic, and environmental development. This research employs a quantitative approach with a sample of 86 corporate taxpayers who receive professional assistance from tax consultants in fulfilling their tax obligations and have utilized the Coretax system throughout 2025. Data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS version 4 to assess the measurement model, structural relationships, and research hypotheses. The findings reveal that the role of Tax Consultants has a positive and statistically significant effect on Corporate Taxpayer Compliance. However, the Coretax Administration System does not exhibit a significant moderating effect on the relationship between Tax Consultants and Corporate Taxpayer Compliance. These results indicate that professional assistance provided by Tax Consultants remains a key determinant in enhancing corporate taxpayer compliance despite ongoing changes in the tax administration system.

Referenties

Adilla, D. S., Fitriani, S. N., & Jannah, L. L. (2025). Peran Pajak sebagai Sumber Pendapatan Negara dalam Sistem Perekonomian Indonesia. JURNAL MEDIA AKADEMIK (JMA), 3(11).

Artavia, A. H., Kusumaningarti, M., & Rahayu, P. (2026). Implementasi Coretax terhadap Efisiensi Proses Administrasi Perpajakan dan Kepuasan Wajib Pajak di Era Digital. Owner, 10(1), 728–739. https://doi.org/10.33395/owner.v10i1.3044

Direktorat Jenderal Pajak. (2024). Buku Panduan Singkat Coretax v.1. 1.

Direktorat Jenderal Pajak. (2025). Keterangan Tertulis Nomor KT-02/2025.

Hantono, H., & Sianturi, R. F. (2022). Pengaruh Pengetahuan pajak, sanksi pajak terhadap kepatuhan pajak pada UMKM kota Medan. Owner, 6(1), 747–758. https://doi.org/10.33395/owner.v6i1.628

Jensen, M. C., & Meckling, W. H. (1976). Theory of the firm: Managerial behavior, agency costs and ownership structure. Journal of Financial Economics, 3(4), 305–360. https://doi.org/https://doi.org/10.1016/0304-405X(76)90026-X

Kinnasih, J. B., & Sharasanti, D. A. (2026). Analisis Peran Strategis Konsultan Pajak X didalam Meningkatkan Efisiensi Pengelolaan Pajak dan Kepatuhan Pajak. AKUA: Jurnal Akuntansi Dan Keuangan, 5(1), 92–100. https://doi.org/10.54259/akua.v5i1.6506

Kurachman, T. (2025). Peran Konsultan Pajak Dalam Implementasi Cortex Untuk Meningkatkan Kepatuhan Wajib Pajak Dalam Melaksanakan Kewajiban Perpajakan. Journal of Tax and Business, 6(2), 343–352. https://doi.org/10.55336/jpb.v6i2.341

Pawitri, N. M. P., & Anggara, I. W. G. W. P. (2025). System Quality and User Adoption of Coretax in Indonesia: A PLS-SEM-Based Technology Acceptance Model Study. E-Jurnal Akuntansi, 35(8), 1757–1775.

Peraturan Menteri Keuangan Republik Indonesia Nomor 175/PMK.01/2022 Tentang Perubahan atas Peraturan Menteri Keuangan Nomor 111/PMK.03/2014 tentang Konsultan Pajak. (2022).

Purnamasari, R., & Handayani, S. (2023). Pengaruh Pemahaman Perpajakan, Efektivitas Sistem Perpajakan, dan Kualitas Pelayanan terhadap Kepatuhan Wajib Pajak. Jurnal Mahasiswa: Jurnal Ilmiah Penalaran Dan Penelitian Mahasiswa, 144–161. https://doi.org/https://doi.org/10.51903/jurnalmahasiswa.v5i3.682

Samosir, H. E. (2025). Peran Konsultan Pajak, Kualitas Pelayanan Pajak, dan Tingkat Kepatuhan Pajak terhadap Pemenuhan Kewajiban Perpajakan. Jurnal Lentera Bisnis, 14(2), 2312–2326. https://doi.org/10.34127/jrlab.v14i2.1582

Saputro, D. C., Suryati, A., & Siahaan, L. H. (2025). Pengaruh Penerapan Aplikasi Coretax Terhadap Kepatuhan Wajib Pajak di Wilayah Kerja Kantor Pelayanan Pajak Pratama Jakarta Kelapa Gading. Jurnal Ekonomi Utama, 4(3), 812–825.

Sugiyono. (2013). Metode Penelitian Kuantitatif Kualitatif dan R&D. Alfabeta, CV.

Wulandari, S. (2021). Pengaruh Pengetahuan Perpajakan, Kesadaran Wajib Pajak, Konsultan Pajak terhadap Kepatuhan Wajib Pajak. Jurnal Ilmu Dan Riset Akuntansi.

Zebua, T. P. S., & Putra, R. J. (2025). Pengaruh Literasi Pajak, Pemanfaatan Teknologi, dan Kesadaran Wajib Pajak Terhadap Kepatuhan Pajak UMKM dengan Coretax Sebagai Variabel Moderasi. Economics and Digital Business Review, 6(2), 1256–1271.

##submission.downloads##

Gepubliceerd

2026-06-09