THE INFLUENCE OF COUNTRY OF ORIGIN (JAPAN), BRAND IMAGE, PRICE PERCEPTION AND PERCEIVED QUALITY TOWARDS REPURCHASE INTENTION: EVIDENCE FROM UNIQLO BRAND IN INDONESIA
DOI:
https://doi.org/10.19166/imj.v3i2.8330Trefwoorden:
Country Of Origin, Brand Image, Price Perception, Perceived Quality, Repurchase IntentionSamenvatting
Indonesia is one of the countries with abundant population growth, as well as Indonesia is concluded as one of the countries with the most fashion users and buyers around the world. However, according to the data of sales revenue from Uniqlo in Indonesia, customers from Indonesia only contributed a little revenue towards global sales of Fast Retailing Co. or it is also called Uniqlo. This statement contradicted the point that Indonesia as one of the most fashion consumers around the world. This research aims to determine the effect and influence of country of origin, brand image, price perception, and perceived quality on repurchase intention in Uniqlo stores in Indonesia, Jakarta. This research uses explanatory research with a quantitative approach, the object of this research is people who have at least bought Uniqlo’s product more than once. The non-probability purposive sampling method was used on 200 respondents who lived in Indonesia and had purchased products from Uniqlo at least more than once. Online questionnaires were employed as the research tool for the data. The results showed that H1 Country of origin has a significant and positive effect towards repurchase intention is rejected, H2 Brand image has a significant and positive effect towards repurchase intention is accepted, H3 Price perception has a significant and positive effect towards repurchase intention is accepted, and H4 Perceived quality has a significant and positive effect towards repurchase intention is accepted. For future research, some variables such as loyalty, satisfaction, and convenience can be added to the model to predict repurchase intention.
Referenties
Azizah, R. N., & Hartono, B. (2022). Pengaruh citra merek dan fasilitas terhadap keputusan minat pembelian ulang di masa pandemi Covid-19. Transekonomika: Akuntansi, Bisnis Dan Keuangan, 2(5), 341-349. https://doi.org/10.55047/transekonomika.v2i5.227
Bahasuan, I. M., & Sienatra, K. B. (2021). Pengaruh persepsi harga dan kualitas produk terhadap niat pembelian ulang pada pelanggan Surabaya leather. PERFORMA: Jurnal Manajemen dan Start-Up Bisnis, 10(10), 1-12. https://doi.org/10.37715/jp.v7i1.2173
Bhattacharya, S., Sharma, R. P., & Gupta, A. (2022). Does e-retailer’s country of origin influence consumer privacy, trust and purchase intention? Journal of Consumer Marketing, 40(2), 248-259. http://dx.doi.org/10.1108/JCM-04-2021-4611
Dincer, C., & Dincer, B. (2023). Social commerce and purchase intention: a brief look at the last decade by bibliometrics. Sustainability (Switzerland), 15(1), 1-37 https://doi.org/10.3390/su15010846
Firmansyah, M. A. (2019). Buku Pemasaran Produk dan Merek. CV. Penerbit Qiara Media.
Furqon, S. A., & Abdurrahman, A. (2022). Pengaruh country of origin, foreign branding, citra merek dan kualitas produk terhadap minat beli ulang pada produk Hoka Hoka Bento. RES Publica: Journal Of Social Policy Issues, . 1(2), 39-47. https://doi.org/10.59689/rp.v1i2.72
Gultom, J. S., Chairunnisa, T. L. T., & Tamba, M. (2021). Pengaruh Brand awareness dan perceived quality terhadap repurchase intention melalui customer satisfaction pada Produk Dbd Powder Medan. Value: Jurnal Ilmiah Akuntansi, Keuangan dan Bisnis, 2(2), 26-42. https://doi.org/10.36490/value.v2i2.212
Hadiyono, N., & Palumian, Y. (2019). Pengaruh fasilitas dan citra merek terhadap niat pembelian ulang produk starbucks di Surabaya. Jurnal AGORA, 7(2), 1-11.
Hien, N. N., Phuong, N. N.,Tran, T. V., & Thang, L. D. (2020). The effect of country-of-origin image on purchase intention: The mediating role of brand image and brand evaluation. Management Science Letters, 10(6), 1205-1212. https://doi.org/10.5267/j.msl.2019.11.038
Japarianto, E., & Koharyanto, F. F. (2020). Analisa pengaruh perceived quality dalam pembentukan repurchase intention melalui brand trust pada aplikasi shopee. Jurnal Strategi Pemasaran, 7(1), 1-7. https://publication.petra.ac.id/index.php/manajemen-pemasaran/article/view/10053/9003
Jessica, J., & Hermeindito, H. (2024). The influence of brand image, perceived price, and word of mouth on buying intention of lunio design products. Review of Management and Entrepreneurship, 8( 1), 71-87. https://doi.org/10.37715/rme.v8i1.4160
Krisna, I. W. A., Imbayani, I. G. A., & Prayoga, I. M. S. (2023). Pengaruh persepsi harga, kualitas produk dan kepuasanpelanggan terhadap minat beli ulang (studi kasus pada babi guling putra Celigi). Jurnal EMAS, 4(2), 252-260. https://e-journal.unmas.ac.id/index.php/emas/issue/view/312
Kock, N., & Hadaya, P. (2018). Minimum sample size estimation in PLS-SEM: The inverse square root and gamma-exponential methods. Information Systems Journal, 28(1), 227-261. https://doi.org/10.1111/isj.12131
M Maulidya, N., Purba, N., S Junita, N., Lestari, S., Hasibuan, Z., & Suhairi, S. (2023). Analisis strategi ekspansi pemasaran global dalam kebijakan produk. OPTIMAL: Jurnal Ekonomi Dan Manajemen, 3(1), 217-227. https://doi.org/10.55606/optimal.v3i1.969
Pant, S. C., Saxena, R., Gupta, N. K., Yadav, H., & Ad Kumar,, S., & , Pant, D. K. (2024). The organic odyssey: Navigating the influence of attitude on purchase intent, mediated by perceived value, quality, and price in India. Journal of Retailing and Consumer Services, 79. http://dx.doi.org/10.1016/j.jretconser.2024.103801
Pratama, T. P., & Suryadi, N. (2021). Pengaruh perceived quality, price perception, dan brand imgae terhadap repurchase intention (studi pada penggunaan produk olahraga merek specs di Kota Malang. Jurnal Ilmiah Mahasiswa FEB Universitas Brawijaya, 9(2), 1-23.
Pratiwi, G. A. H., & Ardani, I. G. A. K. S. (2021). The role of brand image mediates the effect of country of origins on purchase intention. American Journal of Humanities and Social Sciences Research, 5(3), 143-150. http://www.ajhssr.com/
Rizaldy, A., & Supriansyah, S. (2023). Recognize the fierce competition in the fast fashion industry. International Research Journal of Business Studies, 16(1), 1-10. http://dx.doi.org/10.21632/irjbs.16.1.1-10
Roll, M. (2021). Uniqlo - The strategy behind the Japanese fast fashion retail brand. Martin Roll. https://martinroll.com/resources/articles/strategy/uniqlo-the-strategy-behind-the-global-japanese-fast-fashion-retail-brand/
Sari, D., Fermansyah, D., & Primiana, I. (2014). Country of origin effect on purchasing intention: A study of japanese television. SCRIBD, 1-18, https://www.scribd.com/document/363727875/047-Country-of-Origin-Effect-on-Purchasing-Intention
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach (7th ed.). West Sussex: Wiley & Son
Sjoraida, D. F., Amrita, N. D. A., Ruchiyat, E. (2024). Innovative business model design : A triple- layered approach for Indonesia ’ s fashion sector. Journal of Economics, Accounting, Business, Management, Engineering and Society, 1(6), 1-14.
Sihombing, L. A., Suharno, S., Kuleh, K., & Hidayati, T. (2023). The effect of price and product quality on consumer purchasing decisions through brand image. International Journal of Finance, Economics and Business, 2(1), 44-60. https://doi.org/10.56225/ijfeb.v2i1.170
##submission.downloads##
Gepubliceerd
Nummer
Sectie
Licentie
Authors who publish with this journal agree to the following terms:
1) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC-BY-SA 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
2) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
3) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website). The final published PDF should be used and bibliographic details that credit the publication in this journal should be included.