THE INFLUENCE OF LEARNING ATMOSPHERE, PEER INTERACTION, AND FACILITATOR COMPETENCE ON PARTICIPANT SATISFACTION IN ENGLISH CLUB PROGRAMS

Auteurs

  • Sandra Maleachi Universitas Pelita Harapan
  • Anugerah Agungputranto Universitas Pelita Harapan
  • Diena Mutiara Lemy Universitas Pelita Harapan
  • Meitolo Hulu Universitas Pelita Harapan
  • Valleria Christina Martha Universitas Pelita Harapan

DOI:

https://doi.org/10.19166/htr.v10i2.11904

Samenvatting

This study investigates what drives participant satisfaction in community-based English training programs. The English Club Program serves as the research context, designed as an interactive platform to improve English communication skills among university students. Beyond instructional content, program quality is shaped by the learning atmosphere, peer interaction, and facilitator competence. This study therefore examines the influence of these three factors on participant satisfaction. Findings from 169 respondents show that all three contribute positively to satisfaction, with facilitator competence emerging as the strongest predictor. These results underscore the importance of building a supportive and interactive learning environment, guided by competent facilitators, to improve the overall quality of English language training programs.

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Gepubliceerd

2026-10-15

Nummer

Vol 10 Nr 2 (2026): Volume 10, No 2, October 2026

Sectie

Research Articles

Licentie

Copyright (c) 2026 Sandra Maleachi, Anugerah Agungputranto, Diena Mutiara Lemy, Meitolo Hulu, Valleria Christina Martha

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