FRICTIONLESS, FUN, AND FAST: PATHWAYS TO SPONTANEOUS BUYING IN DIGITAL PAYMENTS

Auteurs

  • GRACELA MARISA SANAPANG SEKOLAH TINGGI ILMU EKONOMI CIPUTRA MAKASSAR
  • Sanny Suliantoro Sekolah Tinggi Ilmu Ekonomi Ciputra Makassar
  • Levani Chandra Sekolah Tinggi Ilmu Ekonomi Ciputra Makassar
  • Leony Theresia Talaran Sekolah Tinggi Ilmu Ekonomi Ciputra Makassar
  • Steven Yoel Jonathan Sekolah Tinggi Ilmu Ekonomi Ciputra Makassar
  • Anthony Patrick Tjandani Sekolah Tinggi Ilmu Ekonomi Ciputra Makassar

Trefwoorden:

Digital Convenience, Impulsive Buying, Perceived Usefulness, Hedonic Motivation

Samenvatting

This study examines the effect of digital convenience on impulsive buying behavior, with perceived usefulness and hedonic motivation as mediating variables among e-wallet users in Indonesia. A quantitative explanatory research design was employed, with data collected from 157 respondents through purposive sampling using an online questionnaire. Structural Equation Modeling (SEM-PLS) was applied to analyze the relationships between variables. The results indicate that digital convenience does not have a direct effect on impulsive buying, but it significantly influences impulsive buying indirectly through both perceived usefulness and hedonic motivation. Hedonic motivation was found to be the stronger mediator, suggesting that emotional enjoyment plays a more dominant role than cognitive perceptions of usefulness in driving impulsive purchases. These findings highlight the importance of enhancing both functional convenience and hedonic experiences in digital platforms to better understand consumer behavior in the Indonesian e-commerce context.

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Gepubliceerd

2026-05-14

Nummer

Vol 21 Nr 1 (2026): Vol. 21 No.1 (2026): Mei

Sectie

Articles

Licentie

Copyright (c) 2026 GRACELA MARISA SANAPANG, Sanny Suliantoro, Levani Chandra, Leony Theresia Talaran, Steven Yoel Jonathan, Anthony Patrick Tjandani

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