KEUNGGULAN KOMPETITIF BISNIS KELUARGA DALAM BIDANG MANUFAKTUR PAGAR BRC: PD UTAMA JAYA

Kezia Gabriellia Adianto, Jacob D. Tan

Abstract


PD Utama Jaya merupakan perusahaan keluarga yang bergerak di bidang industri manufaktur khususnya pabrikasi pagar yang telah berdiri sejak tahun 2001 dan mampu bertahan hingga sekarang, bahkan setelah pandemi COVID-19 usai. Penelitian ini dilakukan bertujuan untuk mengetahui keunggulan kompetitif yang dimiliki PD Utama Jaya yang masih terus berjuang untuk berkompetisi di tengah persaingan yang sangat ketat hingga sekarang. Penelitian single study case ini akan dilakukan dengan metode kualitatif, dimana proses pengumpulan data akan dilakukan denngan menggunakan tiga metode, yaitu wawancara, observasi, serta catatan lapangan dengan informan yang berasal dari PD Utama Jaya yang diharapkan dapat membantu dan Menyusun Mini-Model Theory. Mini – Model Theory yang disusun diharapkan dapat membantu PD Utama Jaya dalam meningkatkan keunggulan kompetitifnya.


Keywords


Bisnis Keluarga; Keunggulan Kompetitif; Industri Manufaktur; Pagar BRC

Full Text:

PDF

References


Acquaah, M., & Yasai-Ardekani, M. (2008). Does the implementation of a combination competitive strategy yield incremental performance benefits? A new perspective from a transition economy in Sub-Saharan Africa. Journal of Business Research, 61(4), 346–354. https://doi.org/10.1016/j.jbusres.2007.06.021

Anjani, A. P. (2021). Analysis of Product Variation and Service Quality on Repurchase Intention Mediated by Customer Satisfaction. International Journal of Review Management Business and Entrepreneurship (RMBE), 1(2), 295–309. https://doi.org/10.37715/rmbe.v1i2.2435

Arndt, J. (1967). Role of Product-Related Conversations in the Diffusion of a New Product. Journal of Marketing Research, 4(3), 291–295. https://doi.org/10.1177/002224376700400308

Arsić, S., Banjević, K., Nastasić, A., Rošulj, D., & Arsić, M. (2019). Family business owner as a central figure in customer relationship management. Sustainability (Switzerland), 11(1). https://doi.org/10.3390/su11010077

Bajpai, A., Calabro, A., & McGinness, T. (2021). Mastering a comeback How family businesses are triumphing over COVID-19 Mastering a comeback.

Bakti, I. G. M. Y., Sumaedi, S., Rakhmawati, T., Damayanti, S., & Yarmen, M. (2020). The Model of Domestic Product Quality Syndrome. SAGE Open, 10(4). https://doi.org/10.1177/2158244020972359

Barney, J. B., & Hesterly, W. S. (2010). Strategic Management and Competitive Advantage: Concepts. Prentice Hall. https://books.google.co.id/books?id=oC3RQgAACAAJ

Bogdan, R., & Biklen, S. K. (1997). Qualitative research for education. Allyn & Bacon Boston, MA.

Bougie R, & Sekaran U. (2016). Research Methods for Business: A Skill Building Approach. https://wileysgp.ipublishcentral.net/reader/52928/&returnUrl%3DaHR0cHM6Ly93aWxleXNncC5pcHVibGlzaGNlbnRyYWwubmV0L215LWxpYnJhcnkvcHJvZHVjdC1kZXRhaWxzLzUyOTI4?epub=https%3A%2F%2Freader-apsouth.ipublishcentral.net%2Fd02e391d66cf08e8810703c566b318ea%2F9bf31c7ff062936a96d3c8bd1f8f2ff3%2F9d57e65827c54a711da434259e7828f2%2F7f46165474d11ee5836777d85df2cdab%2F&goto=epubcfi(/6/24!/4/2/2/2%5BMathJax_SVG_glyphs%5D/2%5BMJMAIN-48%5D)&productType=ebook&themeName=Default-Theme

Braun, S., Hernandez Bark, A., Kirchner, A., Stegmann, S., & van Dick, R. (2019). Emails From the Boss—Curse or Blessing? Relations Between Communication Channels, Leader Evaluation, and Employees’ Attitudes. International Journal of Business Communication, 56(1), 50–81. https://doi.org/10.1177/2329488415597516

BSPJI. (2021). Sektor Manufaktur Tumbuh Agresif di Tengah Tekanan Pandemi. https://bspjibanjarbaru.kemenperin.go.id/sektor-manufaktur-tumbuh-agresif-di-tengah-tekanan-pandemi/

Cao, Y., Ajjan, H., & Hong, P. (2018). Post-purchase shipping and customer service experiences in online shopping and their impact on customer satisfaction. Asia Pacific Journal of Marketing and Logistics, 30(2), 400–416. https://doi.org/10.1108/APJML-04-2017-0071

Cennamo, C., Berrone, P., Cruz, C., & Gomez–Mejia, L. R. (2012). Socioemotional Wealth and Proactive Stakeholder Engagement: Why Family–Controlled Firms Care More about their Stakeholders. Entrepreneurship Theory and Practice, 36(6), 1153–1173. https://doi.org/10.1111/j.1540-6520.2012.00543.x

Chili, P. B., & Matsiliza, N. S. (2021). The Impact of Quality Standards on the Business Performance of Small, Medium and Micro-Sized Enterprises in Kwazulu-Natal: Selected Cases in the Durban Metropolitan Area. In M. Mohiuddin, J. Wang, M. S. Al Azad, & S. Ahmed (Ed.), Global Trade in the Emerging Business Environment. IntechOpen. https://doi.org/10.5772/intechopen.101366

Chrisman, J. J., Chua, J. H., Pearson, A. W., & Barnett, T. (2012). Family Involvement, Family Influence, and Family–Centered Non–Economic Goals in Small Firms. Entrepreneurship Theory and Practice, 36(2), 267–293. https://doi.org/10.1111/j.1540-6520.2010.00407.x

Chua, J. H., Chrisman, J. J., & Sharma, P. (1999). Defining the Family Business by Behavior. Entrepreneurship Theory and Practice, 23(4), 19–39. https://doi.org/10.1177/104225879902300402

Ciesielska, M., Wolanik Boström, K., & Öhlander, M. (2018). Observation Methods. In Qualitative Methodologies in Organization Studies (hal. 33–52). https://doi.org/10.1007/978-3-319-65442-3_2

Clausen, T. H. (2020). Entrepreneurial thinking and action in opportunity development: A conceptual process model. International Small Business Journal: Researching Entrepreneurship, 38(1), 21–40. https://doi.org/10.1177/0266242619872883

Creswell, J. W. (2007). Qualitative inquiry and research design: Choosing among five approaches, 2nd ed. In Qualitative inquiry and research design: Choosing among five approaches, 2nd ed. (hal. xvii, 395–xvii, 395). Sage Publications, Inc.

Czarniawska, B. (2004). Narratives in social science research.

Day, G. S. (1971). Attitude change, media and word of mouth. Journal of Advertising Research. https://api.semanticscholar.org/CorpusID:169854750

Direktorat Statistik Industri. (2023). Direktori Industri Manufaktur IndonesiaManufacturing Industrial Directory. www.freepik.com

Dixit, A., Clouse, C., & Turken, N. (2019). Strategic Business Location Decisions: Importance of Economic Factors and Place Image. In Rutgers Business Review (Vol. 4, Nomor 1). https://ssrn.com/abstract=3378663

Eisenhardt, K., Huberman, A. M., & Miles, M. B. (2002). Building theories from case study research. The Qualitative Researcher’s Companion: Classical and Contemporary Readings, 14, 5–35. https://doi.org/10.3280/SO2008-002004

Emerson, R. M., Fretz, R. I., & Shaw, L. L. (2011). Writing ethnographic fieldnotes. University of Chicago press.

Faraj, S., & Leonardi, P. M. (2022). Strategic organization in the digital age: Rethinking the concept of technology. Strategic Organization, 20(4), 771–785. https://doi.org/10.1177/14761270221130253

Fauzan, R. M. (2022). Dari Warung Kelontong hingga Konglomerasi, Perusahaan Keluarga Sumbang 80% ke PDB Indonesia. https://ekbis.sindonews.com/read/841793/34/dari-warung-kelontong-hingga-konglomerasi-perusahaan-keluarga-sumbang-80-ke-pdb-indonesia-1659197222

Gaggiotti, H., Kostera, M., & Krzyworzeka, P. (2016). More than a method? Organisational ethnography as a way of imagining the social. Culture and Organization, 23, 1–16. https://doi.org/10.1080/14759551.2016.1203312

George, N. M., Parida, V., Lahti, T., & Wincent, J. (2016). A systematic literature review of entrepreneurial opportunity recognition: insights on influencing factors. International Entrepreneurship and Management Journal, 12(2), 309–350. https://econpapers.repec.org/RePEc:spr:intemj:v:12:y:2016:i:2:d:10.1007_s11365-014-0347-y

Gillespie, N., Searle, R., Gustafsson, S., Hope, V., & Abstract, H. (2020). Preserving employee trust during crisis.

Harter, A., Stich, L., & Spann, M. (2024). The Effect of Delivery Time on Repurchase Behavior in Quick Commerce. Journal of Service Research. https://doi.org/10.1177/10946705241236961

Heder, M., Komives, P. M., & Dajnoki K. (2018). SIGNIFICANCE OF “WORK EXPERIENCE” MANAGEMENT FROM AN ORGANISATIONAL STANDPOINT. In Network Intelligence Studies: Vol. VI (Nomor 11).

Hu, H. hua, Wang, L., Jiang, L., & Yang, W. (2019). Strong ties versus weak ties in word-of-mouth marketing. BRQ Business Research Quarterly, 22(4), 245–256. https://doi.org/10.1016/j.brq.2018.10.004

Jacobson, N., Trojanowski, L., & Dewa, C. S. (2012). What do peer support workers do? A job description. BMC Health Services Research, 12(1). https://doi.org/10.1186/1472-6963-12-205

Johansson, D., Karlsson, J., & Malm, A. (2020). Family business—A missing link in economics? Journal of Family Business Strategy, 11(1). https://doi.org/10.1016/j.jfbs.2019.100306

Kemenperin. (2023a). Kontribusi Dominan dan Melonjak, Industri Manufaktur Masih Pede. http://ikft.kemenperin.go.id/kontribusi-dominan-dan-melonjak-industri-manufaktur-masih-pede/

Kemenperin. (2023b). Triwulan III, Sektor Manufaktur Tumbuh Lampaui Pertumbuhan Ekonomi. https://www.kemenperin.go.id/artikel/24424/Triwulan-III,-Sektor-Manufaktur-Tumbuh-Lampaui-Pertumbuhan-Ekonomi

Korsakiene, R. (2012). Determinants of competitive advantage and internationalization: Investigation of interrelationships. Business: Theory and Practice, 13(4), 283–291. https://doi.org/10.3846/btp.2012.30

Krzakiewicz, K., & Bartkowiak, P. (2021). Imitation as a Competitive Strategy. Proceedings of the international scientific conference Hradec Economic Days 2021, 11(1973), 471–483. https://doi.org/10.36689/uhk/hed/2021-01-047

Kumar, A. (2022). OBSERVATION METHOD. International Journal of Scientific Research, 13, 1–14.

Langvinienė, N., & Sekliuckiene, J. (2013). TRANSFORMATION OF INTERNATIONAL BUSINESS SERVICES INDUSTRY IN LITHUANIA. ECONOMICS AND MANAGEMENT, 18. https://doi.org/10.5755/j01.em.18.2.4088

Leitham, S., McQuaid, R. W., & D. Nelson, J. (2000). The influence of transport on industrial location choice: a stated preference experiment. Transportation Research Part A: Policy and Practice, 34(7), 515–535. https://doi.org/https://doi.org/10.1016/S0965-8564(99)00030-0

Li, S., & Zuo, X. (2020). Agency Costs in Family Business: A Review. Journal of Service Science and Management, 13(02), 377–387. https://doi.org/10.4236/jssm.2020.132025

Lindgreen, A., Di Benedetto, C. A., Thornton, S. C., & Geersbro, J. (2021). Editorial: Qualitative research in business marketing management. Industrial Marketing Management, 98, A1–A9. https://doi.org/https://doi.org/10.1016/j.indmarman.2021.02.001

Lysova, E. I., Fletcher, L., & El Baroudi, S. (2023). What enables us to better experience our work as meaningful? The importance of awareness and the social context. Human Relations, 76(8), 1226–1255. https://doi.org/10.1177/00187267221094243

Maguire, P. (1987). Doing Participatory Research: A Feminist Approach. In http://lst-iiep.iiep-unesco.org/cgi-bin/wwwi32.exe/[in=epidoc1.in]/?t2000=001552/(100) (Vol. 5).

Mammedova, G. (2019). Economic and Social Development45th International Scientific Conference on Economic and Social Development –XIX International Social Congress (ISC 2019) (Nomor 1). https://www.researchgate.net/publication/341443992

Marudar. (2019). Identifying Variables. International Journal of Science and Research. https://doi.org/10.21275/ART20196166

Miller, D., & Breton-Miller, I. Le. (2003). Challenge versus Advantage in Family Business. Strategic Organization, 1(1), 127–134. https://doi.org/10.1177/1476127003001001222

Nainggolan, E. (2020). Kebijakan Fiskal dan Moneter Mengadapi Dampak Covid-19. https://www.djkn.kemenkeu.go.id/artikel/baca/13017/Kebijakan-Fiskal-dan-Moneter-Mengadapi-Dampak-Covid-19.html#:~:text=Sektor manufaktur juga terimbas karena,harga produk dan memicu inflasi.

Nisaputra, R. (2023). Pasca Pandemi dan Gejolak Global, Seberapa Penting Insentif Bagi Industri Terdampak? https://infobanknews.com/pasca-pandemi-dan-gejolak-global-seberapa-penting-insentif-bagi-industri-terdampak/

Nwokocha, V. C. (2022). The Influence of Location Decisions on the Performance of Women-owned Small and Medium scale Enterprises in Nigeria. SAGE Open, 12(4). https://doi.org/10.1177/21582440221123903

Nyaga, M. N. (2014). the Role of Lending Design on Sustainable Competitive Advantage Among Deposit Taking Sacco’S in Kenya. Strategic Journal of Business & Change Management, 1(2). https://doi.org/10.61426/sjbcm.v1i2.56

Osorio, D. B., Colino, A., Guerras-Martín, L. Á., & Zúñiga-Vicente, J. Á. (2020). The combined effects of product and geographical diversification on performance: Evidence in manufacturing SMEs. BRQ Business Research Quarterly, 23(2), 91–106. https://doi.org/10.1177/2340944420916332

Phillippi, J., & Lauderdale, J. (2018). A Guide to Field Notes for Qualitative Research: Context and Conversation. Qualitative Health Research, 28(3), 381–388. https://doi.org/10.1177/1049732317697102

Ponterotto, J. (2005). Qualitative Research in Counseling Psychology: A Primer on Research Paradigms and Philosophy of Science. Journal of Counseling Psychology, 52, 126–136. https://doi.org/10.1037/0022-0167.52.2.126

Porter, M. E. (1985). Competitive advantage : creating and sustaining superior performance. In TA - TT -. Free Press ; Collier Macmillan. https://doi.org/LK - https://worldcat.org/title/11210989

Porter, M. E., & Kramer, M. R. (2002). The Competitive Advantage of Corporate Philanthropy. www.hbr.org

Qing S, & J. D. Tan. (2023). COMPETITIVE ADVANTAGE OF STEEL MANUFACTURING FIRM IN CENTRAL SULAWESI, INDONESIA: DSI STEEL INDONESIA.

Rashid, D. A., & Rasheed, D. R. (2024). Logistics Service Quality and Product Satisfaction in E-Commerce. SAGE Open, 14(1). https://doi.org/10.1177/21582440231224250

Rovelli, P., Ferasso, M., De Massis, A., & Kraus, S. (2021). Thirty years of research in family business journals: Status quo and future directions. Journal of Family Business Strategy. https://doi.org/10.1016/j.jfbs.2021.100422

Saloko, S. A., SP, M. B. A., Elfatma, O., SP, S. G., MP, I. P. U., Santi, I. S., & Prasetya, B. (2023). ANALYSIS OF SUSTAINABLE COMPETITIVE ADVANTAGE AT PT. X: APPLICATION OF THE VRIO APPROACH. Proceeding of International Conference on Innovations in Social Sciences Education and Engineering, 3, 78.

Somboonvechakarn, C., Taiphapoon, T., Anuntavoranich, P., & Sinthupinyo, S. (2022). Communicating innovation and sustainability in family businesses through successions. Heliyon, 8(12). https://doi.org/10.1016/j.heliyon.2022.e11760

Speziale, H. S., Streubert, H. J., & Carpenter, D. R. (2011). Qualitative research in nursing: Advancing the humanistic imperative. Lippincott Williams & Wilkins.

Spradley, J. P. (2016). Participant observation. Waveland Press.

Strauss, A., & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory, 2nd ed. In Basics of qualitative research: Techniques and procedures for developing grounded theory, 2nd ed. (hal. xiii, 312–xiii, 312). Sage Publications, Inc.

Sudarno, & Purnama, B. E. (2012). Analysis Tracking Online Payment System. INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH, 1(10). www.ijstr.org

Wang, E. (2014). Consumer characteristics, social influence, and system factors on online group-buying repurchasing intention. Journal of Electronic Commerce Research, 5, 119–132.

Yilmaz, Y., Raetze, S., de Groote, J., & Kammerlander, N. (2024). Resilience in Family Businesses: A Systematic Literature Review. Family Business Review, 37(1), 60–88. https://doi.org/10.1177/08944865231223372

Yin, R. K. (2003). Case Study Research: Design and Methods. SAGE Publications. https://books.google.co.id/books?id=BWea_9ZGQMwC

Zhang, Y., Tao, S., Chen, W., & Apley, D. W. (2020). A Latent Variable Approach to Gaussian Process Modeling with Qualitative and Quantitative Factors. Technometrics, 62(3), 291–302. https://doi.org/10.1080/00401706.2019.1638834

Zhou, D., Xu, K., Lv, Z., Yang, J., Li, M., He, F., & Xu, G. (2022). Intelligent Manufacturing Technology in the Steel Industry of China: A Review. Sensors, 22(21). https://doi.org/10.3390/s22218194


Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Kezia Gabriellia Adianto, Jacob D. Tan

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

faviconFakultas Ekonomi dan Bisnis | Universitas Pelita Harapan | Kampus Universitas Pelita Harapan | Gedung F Lt. 12 | Lippo Karawaci, Tangerang - 15811 | Telp 021-5460901 | Fax 54210992 
slot gacor slot gacor hari ini slot gacor 2025 demo slot pg slot gacor slot gacor