ADVERTISING ATTRACTIVENESS, PRICE DISCOUNT, INFLUENCER MARKETING CUSTOMER PURCHASE DECISION MEDIATING BY ONLINE CUSTOMER REVIEWS: A STUDY FROM FASHION H&M DI ZALORA

Authors

  • John Tampil Purba Universitas Pelita Harapan
  • Shareen Letitia Universitas Pelita Harapan

Keywords:

Advertising attractiveness, Price Discount, Influencer Marketing, Online Customer Reviews, Purchase Decision

Abstract

This study aims to evaluate the influence of advertising attractiveness, price discount, and influencer marketing on purchasing decisions for H&M fashion products on the Zalora platform. The research also pays attention to the role of online customer reviews as a mediator in influencing marketing factors on purchasing decisions. The research method uses a quantitative approach by distributing electronic questionnaires through Google Forms in the JABODETABEK area with respondents aged 13-45 years. The data collected will be analysed using IBM SPSS Statistics version 26 and AMOS version 26. The results showed that advertising attractiveness, price discount, and influencer marketing have a positive influence on purchasing decisions, supported by online customer reviews as a mediator. This research is expected to deepen the understanding of marketing factors that are significant in making purchasing decisions and contribute to future research.

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Published

2024-09-16

Issue

Section

BIDANG KAJIAN MANAJEMEN, MANAJEMEN PEMASARAN DAN SYARIAH