Vol. 1 No. 1 April 2021

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Table of Contents

Articles

DRIVING BRAND LOYALTY IN CREATIVE CULINARY INDUSTRY
Ivan Destian Butar Butar, Mohammad Harry Pratama, Christian Haposan Pangaribuan
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1–10
FORMULATION TECHNIQUES OF ORGANIZATIONAL STRATEGIES IN JAKARTA (CASE STUDY: INSURANCE COMPANIES IN JAKARTA)
Ian Nurpatria Suryawan, Yulisnada Yulisnada, Denyus Mardony, Jefri Lukito
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11–24
THE MEDIATING ROLE OF INNOVATION PERFORMANCE BETWEEN SOCIAL MEDIA CAPABILITY AND BUSINESS SUSTAINABILITY IN E-BUSINESS
Kevin Ganda Setya, Michael Agustinus, Michael Putra Sugiyanto, Desman Hidayat
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25-40
THE IMPLEMENTATION OF CARE COORDINATION MODEL TOWARD DELIVERY OF QUALITY CARE IN PRIVATE HOSPITAL OUTPATIENT SETTING
Rica Ricca, Ferdi Antonio
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41-59
FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER RETENTION: KASUS DARI LINKAJA
Hezekiah Andersen Yang, Dewi S. S. Wuisan
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60-70
PENGARUH BAURAN PEMASARAN JASA TERHADAP INPATIENT SATISFACTION RUMAH SAKIT XYZ, BEKASI
Rowny Bernhard Ginting
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71-80