Vol. 1 No. 1 April 2021

View Vol. 1 No. 1 April 2021
Published: 2021-03-24

Full Issue

Articles

  • Driving Brand Loyalty in Creative Culinary Industry

    Ivan Destian Butar Butar, Mohammad Harry Pratama, Christian Haposan Pangaribuan
    1-10

  • Formulation Techniques of Organizational Strategies in Jakarta (Case Study: Insurance Companies in Jakarta)

    Ian Nurpatria Suryawan, Yulisnada Yulisnada, Denyus Mardony, Jefri Lukito
    11-24

  • The Mediating Role of Innovation Performance Between Social Media Capability and Business Sustainability in E-Business

    Kevin Ganda Setya, Michael Agustinus, Michael Putra Sugiyanto, Desman Hidayat
    25-40

  • The Implementation of Care Coordination Model Toward Delivery of Quality Care in Private Hospital Outpatient Setting

    Rica Ricca, Ferdi Antonio
    41-59

  • Faktor-Faktor yang Mempengaruhi Customer Retention: Kasus dari Linkaja [Factors Affecting Customer Retention: Case of Linkaja]

    Hezekiah Andersen Yang, Dewi S. S. Wuisan
    60-70

  • Pengaruh Bauran Pemasaran Jasa Terhadap Inpatient Satisfaction Rumah Sakit XYZ, Bekasi [The Effect of Service Marketing Mix on Inpatient Satisfaction at Hospital XYZ, Bekasi]

    Rowny Bernhard Ginting
    71-80