Pengaruh Knowledge Management Terhadap Kinerja Karyawan: Studi Empiris Pada PT. SMS Kabupaten Kotawaringin Timur [The Influence of Knowledge Management toward Employee Performance: An Empirical Study at PT. SMS Korawaringin Timur District]

Desi Putri Wijayanti, Didi Sundiman

Abstract


This study examined the influence of personal knowledge, job procedures, and technology on employee’s performance in PT. SMS. The analytical method used in this research is multiple linear regression analysis. Samples of this research are 60 employees of PT. SMS. The results of this research indicate that personal knowledge and job procedure has influence on the performance of employees at PT. SMS. While technology has a positive effect it is not significant to employees performance in PT. SMS.

BAHASA INDONESIA ABSTRAK:  Penelitian ini melakukan pengujian pada pengaruh personal knowledge, job procedures, dan teknologi pada kinerja karyawan PT. SMS. Metode analisis data yang digunakan dalam penelitian ini adalah multiple linear regression analysis. Sample penelitian adalah 60 orang karyawan PT. SMS. Hasil penelitian menunjukkan bahwa personal knowledge dan job procedure memiliki pengaruh signifikan pada kinerja karyawan di PT. SMS. Pemanfaatan teknologi memiliki pengaruh positif namun tidak signifikan pada kinerja karyawan PT. SMS.


Keywords


knowledge management; personal knowledge; job procedure; technology; employee performance



DOI: http://dx.doi.org/10.19166/derema.v12i1.243

References


Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107–136. https://doi.org/10.2307/3250961

Beijerse uit, R. P. (2000). Knowledge management in small and medium-sized companies: Knowledge management for entrepreneurs. Journal of Knowledge Management, 4(2), 162-179. https://doi.org/10.1108/13673270010372297

Böhnstedt, D., Scholl, P., Rensing, C., & Steinmetz, R. (2010). Enhancing an environment for knowledge acquisition based on web resources by automatic tag type identification. In Proceedings of international conference on computeraided learning (pp. 380–389). Hasselt, Belgium.

Choi, B., & Lee, H. (2002). Knowledge management strategy and its link to knowledge creation process. Expert Systems with Applications, 23(3), 173–187. https://doi.org/10.1016/S0957-4174(02)00038-6

Choirina, F. D. (2014). Analisis pengaruh praktek knowledge management dalam memediasi dukungan information technology terhadap kinerja karyawan. Tesis. Universitas Diponegoro, Indonesia.

Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Cambridge, MA: Harvard Business School Press.

Joshi, H., Chawla, D., & Farooquie, J. A. (2014). Segmenting knowledge management (KM) practitioners and its relationship to performance variation – Some empirical evidence. Journal of Knowledge Management, 18(3), 469–493. http://doi.org/10.1108/JKM-10-2013-0380

Kogut, B., & Zander, U. (1992) Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science, 3(3), 383–397. https://doi.org/10.1287/orsc.3.3.383

Kosasih, N., & Budiani, S. (2007). Pengaruh knowledge management terhadap kinerja karyawan: Studi kasus departemen front office Surabaya Plaza Hotel. Jurnal Manajemen Perhotelan, 3(2).

Lee, M. R., & Lan Y. C. (2011). Toward a unified knowledge management model for SMEs. Expert Systems with Applications, 38(1), 729-735. https://doi.org/10.1016/j.eswa.2010.07.025

Lee, V. H., Leong, L. Y., Hew, T. S., & Ooi, K. B. (2013), "Knowledge management: a key determinant in advancing technological innovation?", Journal of Knowledge Management, 17(6), 848-872. https://doi.org/10.1108/JKM-08-2013-0315

Lin, H. F. (2014). Contextual factors affecting knowledge management diffusion in SMEs. Industrial Management and Data Systems 2014, 114, 1415–1437. https://doi.org/10.1108/IMDS-08-2014-0232

Nonaka, I. (1994). A Dynamic Theory of Organizational Knowledge Creation. Organization Science, 5(1), 14-37. https://doi.org/10.1287/orsc.5.1.14

Ooi, K. B. (2014). TQM: A facilitator to enhance knowledge management? A structural analysis. Expert Systems with Applications, 41, 5167–5179. https://doi.org/10.1016/j.eswa.2014.03.013

Schulz, M., & Jobe, L. A. (2001). Codification and tacitness as knowledge management strategies: An empirical exploration. Journal of High Technology Management Research, 12(1), 139–165. https://doi.org/10.1016/S1047-8310(00)00043-2

Sugiyono. (2004). Metode Penelitian Bisnis. CV. Alvabeta: Bandung.

Sundiman, D., Idrus, M. S., Troena, E. A., & Rahayu, M. (2013). The role of knowledge management on individual, the community and the organization. International Organization of Scientific Research Journal of Business and Management, 7(1), 47-54. Retrieved from http://www.iosrjournals.org/iosr-jbm/papers/Vol7-issue1/F0714754.pdf?id=5308

Sundiman, D., & Idrus, M. S. (2015). Confucianism ethic, Guanxi, and acculturation role on the knowledge transfer process of Chinese descendant in Indonesia. International Journal of Knowledge Management Studies, 6 (3), 261-278. https://doi.org/10.1504/IJKMS.2015.072712

Sundiman, D., & Putra, S. S. (2016). Knowledge management role on creating service excellence: Case study on building materials supermarket in the city of Sampit-Indonesia. Proceedings of the The 11th International Knowledge Management in Organizations Conference on The changing face of Knowledge Management Impacting Society. ACM, 2016. https://doi.org/10.1145/2925995.2926044

Tanriverdi, H., & Venkatraman, N. (2005). Knowledge relatedness and the performance of multibusiness firms. Strategic Management Journal, 26(2), 97–119. https://doi.org/10.1002/smj.435

Teece, D. J. (2000). Strategies for managing knowledge assets: The role of firm structure and industrial context. Long Range Planning, 33(1), 35–54. https://doi.org/10.1016/S0024-6301(99)00117-X

Trihendradi, C. (2011). Langkah Mudah Melakukan Analisis Statistik Menggunakan SPSS 19. Yogyakarta: Andi Offset.

Wang, Z., & Wang, N. (2012). Knowledge sharing, innovation and firm performance. Expert Systems with Applications, 39(10), 8899–8908. https://doi.org/10.1016/j.eswa.2012.02.017

Youndt, M. A., & Snell, S. A. (2004). Human resource configurations, intellectual capital, and organizational performance. Journal of Managerial Issues, 16(3), 337–360.


Cited by

  • There are currently no citations to this article.




Copyright (c) 2017 Desi Putri Wijayanti, Didi Sundiman

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


favicon Department of Management | Business School | Universitas Pelita Harapan | Indonesia | +62 21 546 0901 |  jurnal.derema@uph.edu