Author Details

Kho, Ardi, Universitas Pelita Harapan, Indonesia

  • Vol. 2 No. 1 April 2022 - Articles
    PENGARUH SERVICE QUALITY DAN PATIENT SAFETY EXPECTATION TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA AIC MEDICAL CLINIC DI MASA PANDEMI COVID-19
    Abstract  PDF
  • Vol. 3 No. 1 April 2023 - Articles
    THE COMPETITIVE ADVANTAGE OF SIDO MUNCUL: USING PESTLE, PORTER’S FIVE FORCES, AND SWOT MATRIX ANALYSIS
    Abstract  PDF