Examining the Impact of Transformational Leadership, Digital Innovation, and Sustainable Strategies on Mixue's Business Success in Greater Jakarta Area
关键词:
Transformational Leadership, Digital Transformation, Innovation, Sustainable Business Performance, Competitive Food Industry摘要
This study explores the role of transformational leadership, digital transformation, and innovation in Mixue’s business performance sustainability within Indonesia's competitive food and beverage sector. Since its market entry in 2020, Mixue has grown rapidly by providing affordable, quality products that resonate with young consumers. However, sustaining this growth demands new strategies to address challenges from competitors introducing diverse offerings and digital engagement models. This research finds that transformational leadership fosters adaptability, digital transformation enhances customer engagement and operational efficiency, and continuous innovation secures relevance. Using a quantitative approach with data from Mixue customers, the
findings affirm the positive impact of these factors on sustainable business performance. This study highlights the need for an integrated approach to leadership, technology, and innovation for enduring success.
参考
Agostini, L., & Nosella, A. (2017). Enhancing radical innovation performance through intellectual capital components. Journal of Intellectual Capital, 18(4), 789–806. https://doi.org/10.1108/JIC-10-2016-0103
Cascio, W. F., & Montealegre, R. (2016). How technology is changing work and organizations. Annual Review of Organizational Psychology and Organizational Behavior, 3(1), 349–375. https://doi.org/10.1146/annurev-orgpsych-041015-062352
Chen, A., Li, L., & Shahid, W. (2024). Digital transformation as the driving force for sustainable business performance: A moderated mediation model of market-driven business model innovation and digital leadership capabilities. Heliyon, 10(8), 1–17. https://doi.org/10.1016/j.heliyon.2024.e29509
Christensen, C. M., Raynor, M. E., & McDonald, R. (2015). What is disruptive innovation?. Harvard Business Review, 93(12), 44–53.
Ghasabeh, M. S., Soosay, C., & Reaiche, C. (2015). The emerging role of transformational leadership. Journal of Developing Areas, 49(6), 459–467. https://doi.org/10.1353/jda.2015.0090
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2018). Multivariate data analysis. Pearson Education
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31, 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hanelt, A., Bohnsack, R., Marz, D., & Antunes, M. C. (2021). A systematic review of the literature on digital transformation: Insights and implications for strategy and organizational change. Journal of Management Studies, 58(5), 1159–1197. https://doi.org/10.1111/joms.12639
Kraus, S., Durst, S., Ferreira, J. J., Veiga, P. M., Kailer, N., & Weinmann, A. (2022). Digital transformation in business and management research: An overview of the current status quo. Sustainability, 14(1), 1–20. https://doi.org/10.3390/su14010161
Li, Y., Zhao, Z., Huang, S., & Wang, Y. (2022). The impact of transformational leadership on employee sustainable performance: The mediating role of organizational commitment. Journal of Cleaner Production, 361, 132–147. https://doi.org/10.1016/j.jclepro.2022.132147
Loon, M., Otaye-Ebede, L., & Stewart, J. (2019). The paradox of employee psychological well-being practices: A case of transformational leadership, work engagement, and work intensification. Human Resource Management Review, 29(4), 100–107. https://doi.org/10.1016/j.hrmr.2018.11.002
Nasiri, M., Deng, Q., & Blaschke, S. (2021). Digital transformation in sustainability: A systematic review. Sustainability, 13(9), 1–16. https://doi.org/10.3390/su13095133
Nguyen, H. T., Nguyen, T. T., & Nguyen, L. H. (2021). Transformational leadership and employee resilience in times of change. Leadership & Organization Development Journal, 42(3), 344–358. https://doi.org/10.1108/LODJ-08-2020-0323
Pardoyo, P., & Qureshi, M. A. (2023). Transformational leadership and corporate sustainability: The role of corporate social responsibility and innovation. Sustainability, 15(2), 12–21. https://doi.org/10.3390/su15021221
Rana, P., Krishnamoorthy, A., & Kumar, A. (2022). Digital transformation: Key to sustainability in the food and beverage industry. Sustainability, 14(6), 2–18. https://doi.org/10.3390/su14063210
Senadjki, A., Au Yong, H. N., Ganapathy, T., & Ogbeibu, S. (2024). Unlocking the potential: The impact of digital leadership on firms’ performance through digital transformation. Journal of Business and Socio-Economic Development, 4(2), 161–177. https://doi.org/10.1108/jbsed-06-2023-0050
Siswanti, I., Riyadh, H. A., Nawangsari, L. C., Yusoff, Y., & Wibowo, M. W. (2024). The impact of digital transformation for sustainable business: The meditating role of corporate governance and financial performance. Cogent Business and Management, 11(1), 1–16. https://doi.org/10.1080/23311975.2024.2316954
Soni, N., Rai, A. K., & Garg, S. K. (2022). The impact of digital transformation on business resilience: Evidence from industry 4.0 in emerging economies. Technological Forecasting and Social Change, 178, 12–19. https://doi.org/10.1016/j.techfore.2022.121601
Xu, J., Yu, Y., Zhang, M., & Zhang, J. Z. (2023). Impacts of digital transformation on eco-innovation and sustainable performance: Evidence from Chinese manufacturing companies. Journal of Cleaner Production, 393(November 2022), 136–278. https://doi.org/10.1016/j.jclepro.2023.136278
Fakultas Ekonomi dan Bisnis | Universitas Pelita Harapan | Kampus Universitas Pelita Harapan | Gedung F Lt. 12 | Lippo Karawaci, Tangerang - 15811 | Telp 021-5460901 | Fax 54210992