Online Celebrity Endorsement and Brand Image on Customer Purchase Intention with the Mediating Role of Customer Ideal Self

Ricky Antonius Khosasih, Jacquelinda Sandra Sembel

Abstract


The tight competition in sports shoes industry in Indonesia requires players in this market to be creative in promoting their products to win customers. One strategy is promoting their brand by adopting online celebrating endorsement. However, this strategy needs to be implemented carefully to match customer ideal self. This study aims to investigate the influence of online celebrity endorsement, brand image on purchase intention with the mediating role of customer idea self. A survey using online questionnaire was conducted among 180 private university students in Tangerang, Indonesia, Data was analyzed using Structural Equation Modeling Partial Least Square. The study reveals significant influence of celebrity endorsement, brand image and ideal self on purchase intention with a mediating role of customer ideal self.


Keywords


Celebrity Endorsement; Brand Image; Customer Ideal Self; Purchase Intention

Full Text:

PDF

References


Al-Awadhi, Reem, Impact of Celebrity Endorsement on Yemeni Consumer’s Purchase Intention In Term of Brand Image - Thesis (January 30, 2020). Available at SSRN: https://ssrn.com/abstract=4138339 or http://dx.doi.org/10.2139/ssrn.4138339

Arora, R., & Stoner, C. (2009). A mixed method approach to understanding brand personality. Journal of Product & Brand Management, 18(4), 272-283.

Avery, D. R., & Rosen, J. S. (2005). Complexity at the Expense of Common Sense: Emerging Trends in Celebrity Endorsement Deals. Entertainment and Sports Lawyer, 23(2), 13–16.

Belch, G. E., & Belch, M. A. (2006). Introduction to Advertising and Promotion : an Integrated Marketing Communications Perspective. In New York: McGraw-Hill. Victoria University of Wellington

Boon, S. D., & Lomore, C. D. (2001). Admirer-celebrity relationships among young adults: Explaining perceptions of celebrity influence on identity. Human Communication Research, 27(3), 432–465.

Choi, S. M., & Rifon, N. J. (2012). It is a match: The impact of congruence between celebrity image and consumer ideal self on endorsement effectiveness. Psychology & Marketing, 29(9), 639=650.

Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers’ product evaluations. Journal of Marketing Research, 28(3), 307–319.

Dwipayani, N. M., & Rahyuda, I. K. (2016). Pengaruh sikap dan fashion leadership terhadap niat beli online remaja di Kota Denpasar. Universitas Udayana

Edwards, J. (2010). Did Nike Really Gain From Tiger Woods’ Scandal, as the Numbers Suggest? CBS News. https://www.cbsnews.com/news/did-nike-really-gain-fromtiger-woods-scandal-as-the-numbers-suggest/

Ericksen, M. K. (1997). Using self-congruity and ideal congruity to predict purchase intention: A European perspective. Journal of Euromarketing, 6(1), 41–56.

Escalas, J. E., & Bettman, J. R. (2003a). Using narratives to discern self-identity related consumer goals and motivations. In The why of consumption (pp. 237–258). Routledge.

Escalas, J. E., & Bettman, J. R. (2003b). You are what they eat: The influence of reference groups on consumers’ connections to brands. Journal of Consumer Psychology, 13(3), 339–348.

Ferrinadewi, E. (2008). Merek dan psikologi konsumen. Graha Ilmu.

Fianto, A. Y. A., Hadiwidjojo, D., & Aisjah, S. (2014). The influence of brand image on purchase behaviour through brand trust. Business Management and Strategy, 5(2),

Grubb, E. L., & Grathwohl, H. L. (1967). Consumer self-concept, symbolism and market behavior: A theoretical approach. Journal of Marketing, 31(4), 22–27.

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203

Hair, Joseph F., G. Tomas M. Hult, Christian M. Ringle, and Marko Sarstedt. (2017). A Primer on Partial Least Squares Structural Equations Modeling (PLSSEM). Thousand Oaks: SAGE, 2017.

Hair, Joseph F., Jeffrey J. Risher, Marko Sarstedt, and Christian M. Ringle. 2019. “When to Use and How to Report the Results of PLS-SEM.” European Business Review 31 (1): 2–24. doi:10.1108/ebr-11-2018-0203.

Hu, M., Zhang, M., & Wang, Y. (2017). Why do audiences choose to keep watching on live video streaming platforms? An explanation of dual identification framework. Computers in Human Behavior, 75, 594–606.

Hussain, R., & Ali, M. (2015). Effect of store atmosphere on consumer purchase intention. International Journal of Marketing Studies, 7(2).

Jamal, A., & Goode, M. M. (2001). Consumers and brands: a study of the impact of self‐image congruence on brand preference and satisfaction. Marketing Intelligence & Planning, 19(7), 482–492.

Knoll, J., & Matthes, J. (2017). The Effectiveness of Celebrity Endorsements: A MetaAnalysis. Journal of the Academy of Marketing Science, 45(1), 55–75. https://doi.org/10.1007/s11747-016-0503-8

Kotler, P. (2005). Manajemen Pemasaran (Jilid 1 da). PT Indeks Kelompok Gramedia.

Kotler, P., & Keller, K. L. (2012). Manajemen Pemasaran (Jilid I Ed). Erlangga. Landon Jr, E. L. (1974). Self concept, ideal self concept, and consumer purchase intentions. Journal of Consumer Research, 1(2), 44–51.

McCracken, G. (1989). Who is the celebrity endorser? Cultural foundations of the endorsement process. Journal of Consumer Research, 16(3), 310–321.

Monroe, K. B., & Krishnan, R. (1985). The effect of price on subjective product evaluations. Perceived Quality, 1(1), 209–232.

Munasinghe, C., Gunaratne, C., Chandrasiri, H., & Gunatilake, L. (2020). Celebrity Endorsement and its Effect on Purchase Intention with Reference to Skincare Products in Sri Lanka. 13th International Research Conference.

Peng, L., & Liang, S. (2013). The effects of consumer perceived value on purchase intention in e-commerce platform: A time-limited promotion perspective. International Conference on Electronic Business, ICEB 2013.

Petrick, J. F. (2004). The roles of quality, value, and satisfaction in predicting cruise passengers’ behavioral intentions. Journal of Travel Research, 42(4), 397–407.

Severi, E., & Ling, K. C. (2013). The mediating effects of brand association, brand loyalty, brand image and perceived quality on brand equity. Asian Social Science, 9(3), 125.

Shah, S. S. H., Aziz, J., Jaffari, A. R., Waris, S., & Ejaz, W. (2012). The impact of brands on consumer purchase intentions. Asian Journal of Business Management, 4(2), 105–110.

Shavitt, S. (1992). Evidence for Predicting the Effectiveness of value Expressive versus Utilitarian Appeals: A Reply to Johar and Sirgy. Journal of Advertising, 21(2), 47–51. https://doi.org/10.1080/00913367.1992.10673367

Shi, P., Lu, X., Zhou, Y., Sun, C., Wang, L., & Geng, B. (2021). Online Star vs. Celebrity Endorsements: The Role of Self-Concept and Advertising Appeal in Influencing Purchase Intention. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.736883

Shimp, T. A. (2014). Komunikasi pemasaran terpadu dalam periklanan dan promosi. Salemba Empat.

Sirgy, M. J. (1982). Self-concept in consumer behavior: A critical review. Journal of Consumer Research, 9(3), 287–300.

Sonwalkar, J., Kapse, M., & Pathak, A. (2011). Celebrity Impact-A Model of Celebrity Endorsement. Journal of Marketing & Communication, 7(1).

Zeithaml, V. A. (1988). Consumer Perceptions of Price, Quality, and Value: A Means End Model and Synthesis of Evidence. Journal of Marketing, 52(July), 2–22.

Zikmund, William G. (2010). Business Research Methods. Mason, OH: SouthWestern Cengage Learning.


Refbacks

  • There are currently no refbacks.


 Fakultas Ekonomi dan Bisnis | Universitas Pelita Harapan | Kampus Universitas Pelita Harapan | Gedung F Lt. 12 | Lippo Karawaci, Tangerang - 15811 | Telp 021-5460901 | Fax 54210992
slot gacor slot gacor hari ini slot gacor 2025 demo slot pg slot gacor slot gacor