HUBUNGAN TRANSFORMATIONAL LEADERSHIP SERTA PERAN EXCHANGE NORM DAN COMMUNAL NORM TERHADAP EMPLOYEE VOICE DALAM INDUSTRI SWASTA DI JABODETABEK

Maria Yolandita P.W., Rinto Rain Barry

Abstract


This study aims to determine whether transformational leadership, exchange norm, and communal norm have a positive relationship with employee voice. This study was shown to private employees of the banking industry with 133 respondents consisting of 98% male respondents and 2% female respondents. The instrument used for data collection is a questionnaire, which consists of 13 indicators. Testing of the questionnaire was carried out by means of a validity test which resulted in sig < α (0.000 < 0.05) and a reliability test which resulted in Cronbach's Alpha > 0.7. Furthermore, the tool used in analyzing the data is IBM SPSS 25. The results of this study reveal that transformational leadership has a positive relationship with exchange norm, transformational leadership has a positive relationship with communal norm, transformational leadership has a positive relationship with employee voice, norm exchange has a positive relationship with employee voice, and communal norm have a positive relationship with employee voice.


Keywords


transformational leadership; exchange norm; communal norm; employee voice



DOI: http://dx.doi.org/10.19166/ff.v1i1.3761

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