HUBUNGAN TRANSFORMATIONAL LEADERSHIP SERTA PERAN EXCHANGE NORM DAN COMMUNAL NORM TERHADAP EMPLOYEE VOICE DALAM INDUSTRI SWASTA DI JABODETABEK [RELATIONSHIP BETWEEN TRANSFORMATIONAL LEADERSHIP AND THE ROLE OF EXCHANGE NORM AND COMMUNAL NORM WITH EMPLOYEE VOICE IN PRIVATE INDUSTRY IN JABODETABEK]

Maria Yolandita P.W., Rinto Rain Barry

Abstract


This study aims to determine whether transformational leadership, exchange norm, and communal norm have a positive relationship with employee voice. This study was shown to private employees of the banking industry with 133 respondents consisting of 98% male respondents and 2% female respondents. The instrument used for data collection is a questionnaire, which consists of 13 indicators. Testing of the questionnaire was carried out by means of a validity test which resulted in sig < α (0.000 < 0.05) and a reliability test which resulted in Cronbach's Alpha > 0.7. Furthermore, the tool used in analyzing the data is IBM SPSS 25. The results of this study reveal that transformational leadership has a positive relationship with exchange norm, transformational leadership has a positive relationship with communal norm, transformational leadership has a positive relationship with employee voice, norm exchange has a positive relationship with employee voice, and communal norm have a positive relationship with employee voice.


Keywords


transformational leadership; exchange norm; communal norm; employee voice



DOI: http://dx.doi.org/10.19166/ff.v1i1.3761

Full Text:

PDF

References


Achmadi, H. A., & Narbuko, C. (2015). Metodologi penelitian. Bumi Aksara.

Aggarwal, P. (2002). The effects of brand relationship norms on consumer attitudes and behavior. Journal of Consumer Research, 31(1), 87–101. https://doi.org/10.1086/383426

Algoe, S. B., Gable, S. L., & Maisel, N. C. (2010). It’s the little things: Everyday gratitude as a booster shot for romantic relationships. Journal of The International Association For Relationship Research, 17(2), 217–233. https://doi.org/10.1111/j.1475-6811.2010.01273.x

Ansofino, Jolianis, Yolamalinda, & Arfilindo, H. (2016). Buku ajar ekonometrika. Deepublish.

Apriyono, A., & Taman, A. (2013). Analisis overreaction pada saham perusahaan manufaktur di Bursa Efek Indonesia (BEI) periode 2005-2009. Jurnal Nomina, 2(2), 76–96. https://doi.org/10.21831/nominal.v2i2.1665

Armstrong, M., & Taylor, S. (2014). Armstrong’s handbook of human resource management practice (13th ed.). Ashford Colour Press Ltd.

Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re-examining the components of transformational and transactional leadership using the Multifactor Leadership Questionnaire. Journal of Occupational and Organizational Psychology, 72, 441–462. https://doi.org/10.1348/096317999166789

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Lawrence Erlbaum Associates Publishers.

Bass, B. M., Avolio, B. J. (1993). Transformational leadership and organizational culture. International Journal of Public Administration, 17(1), 112–121.

Blader, S. L., & Tyler, T. R. (2000). Beyond reciprocity: The role of relationship orientation in explaining cooperative organizational behaviour. Paper presented at the Annual Meeting of the Society for Industrial and Organizational Psychology, New Orleans.

Blau, P. M. (1964). Exchange and power in social life. John Wiley & Sons.

Busari, A. H., Khan, S. N., Abdullah, S. M., & Mughal, Y.H. (2020), Transformational leadership style, followership, and factors of employees’ reactions towards organizational change. Journal of Asia Business Studies, 14(2), 181–209. https://doi.org/10.1108/JABS-03-2018-0083

Chun, J. U., Cho, K., & Sosik, J. J. (2016). A multilevel study of group-focused and individual-focused transformational leadership, social exchange relationships, and performance in teams. Journal of Organizational Behavior, 37(3), 374–396. https://doi.org/10.1002/job.2048

Coyle-Shapiro, J. A., & Kessler, I. (2004). Beyond exchange: Towards an expanded view of the employment relationship in the public sector. Paper presented at the Annual Meeting of the Academy of Management.

Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open?. Academy of Management Journal, 50(4), 869–884. https://doi.org/10.5465/amj.2007.26279183

Duan, J., Li, C., Xu, Y., & Wu, C. (2017). Transformational leadership and employee voice behavior: A Pygmalion mechanism. Journal of Organizational Behavior, 38(5), 650–670. https://doi.org/10.1002/job.2157

Ghozali, I. (2011). Aplikasi analisis multivariate dengan program IBM SPSS (19th ed.). Badan Penerbit Universitas Diponegoro.

Gujarati, D. N., & Porter, D. C. (2009). Essentials of econometrics. McGraw-Hill Education.

Hair, J. F., Tatham, R. L., Anderson, R. E., & Black, W. C. (2010). Multivariate data analysis: A global perspective (7th ed.). Pearson Prentice Hall.

Hentschel, T., Braun, S., Peus, C., & Frey, D. (2018). The communality-bonus effect for male transformational leaders—Leadership style, gender, and promotability. European Journal of Work and Organizational Psychology, 27(1), 112–125. https://doi.org/10.1080/1359432X.2017.1402759

Herman, H. M., Huang, X., & Lam, W. (2013). Why does transformational leadership matter for employee turnover? A multi-foci social exchange perspective. The Leadership Quarterly, 24(5), 763–776. https://doi.org/10.1016/j.leaqua.2013.07.005

Hon, L., & Grunig, J. (1999). Guidelines for measuring relationship in public relations. The Institute for Public Relations.

Iqbal, S., Farid, T., Ma, J., & Mehmood, Q. (2018). Cultivating employees’ communal relationship and organizational citizenship behavior through authentic leadership: studying the influence of procedural justice. Journal of Psychology Research and Behavior Management, 11, 545–555. https://doi.org/10.2147/PRBM.S179019

Kark, R., & Shamir, B. (2013). The dual effect of transformational leadership: Priming relational and collective selves and further effects on followers. Transformational and Charismatic Leadership: The Road Ahead 10th Anniversary Edition (Monographs in Leadership and Management, Vol. 5), Emerald Group Publishing Limited, Bingley, pp. 77–101. https://doi.org/10.1108/S1479-357120130000005010

Kim, Y. (2014). Strategic communication of corporate social responsibility (CSR): Effects of stated motives and corporate reputation on stakeholder responses. Public Relations, School of Communication Studies, 4(5), 838–840. https://doi.org/10.1016/j.pubrev.2014.07.005

Lee, Y. (2017). Exploring the impacts of relationship on employees’ communicative behaviors during issue periods based on employee position. Corporate Communications: An International Journal, 22(4), 542–555. https://doi.org/10.1108/CCIJ-03-2017-0022

Lee, Y., & Chon, M.-G. (2020). Transformational leadership and employee communication behaviors: The role of communal and exchange relationship norms. Leadership & Organization Development Journal, 42(1), 61–82. https://doi.org/10.1108/LODJ-02-2020-0060

Liang, J., Farh, C. I., & Farh, J.-L. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy Of Management Journal, 55(1), 71–92. https://doi.org/10.5465/amj.2010.0176

Liu, W., Zhu, R. and Yang, Y. (2010). I warn you because I like you: Voice behavior, employee identifications, and transformational leadership. The Leadership Quarterly, 21(1), 189–202. https://doi.org/10.1016/j.leaqua.2009.10.014

Men, L. R. (2014). Why leadership matters to internal communication: Linking transformational leadership, symmetrical communication, and employee outcomes. Journal of Public Relations Research, 26(3), 256–279. https://doi.org/10.1080/1062726X.2014.908719

Miller, J. G., Bland, C., Källberg-Shroff, M., Tseng, C.-Y., Montes-George, J., Ryan, K., Das, R., & Chakravarthy, S. (2014). Culture and the role of exchange vs. communal norms in friendship. Journal of Experimental Social Psychology, 53, 79–93. https://doi.org/10.1016/j.jesp.2014.02.006

Mulyadi, M. (2011). Penelitian kuantitatif dan kualitatif serta pemikiran dasar menggabungkannya. Jurnal Studi Komunikasi dan Media, 15(1), 127–138. https://doi.org/10.31445/jskm.2011.150106

Mulyono. (2018). Berprestasi melalui JFP: Ayo kumpulkan angka kreditmu. Deepublish.

Nazir, M. (2017). Metode penelitian. Ghalia Indonesia.

Nisfiannoor, M. (2009). Pendekatan statistika modern untuk ilmu sosial. Salemba Humanika.

Roscoe, J. T. (1975). Fundamental research statistics for the behavioral sciences (2nd ed.). Holt, Rinehart and Winston

Rousseau, D.M. (1990). New hire perceptions of their own and their employer's obligations: A study of psychological contracts. Journal of Organizational Behaviour, 11(5), 389–400. https://doi.org/10.1002/job.4030110506

Shore, L., Coyle-Shapiro, J., Chen, X., & Tetrick, L. (2009). Social exchange in work settings: Content, process, and mixed models. Management and Organization Review, 5(3), 289–302. http://dx.doi.org/10.1111/j.1740-8784.2009.00158.x

Song, J. H., Kang, I. G., Shin, Y. H., & Kim, H. K. (2012). The impact of an organization’s procedural justice and transformational leadership on employees’ citizenship behaviors in the Korean business context. Journal of Leadership & Organizational Studies, 19(4) 424–436. https://doi.org/10.1177/1548051812446659

Sugiyono. (2011). Metode penelitian pendidikan: Pendekatan kuantitatif, kualitatif dan R&D. Alfabeta.

Umar, H. (2005). Metode penelitian untuk skripsi dan tesis bisnis. PT Raja Grafindo Persada.

Uyanto, S. S. (2009). Pedoman analisis data dengan SPSS. Graha Ilmu.

Voon, M. L., Lo, M. C., Ngui, K. S., & Ayob, N.B. (2010). The influence of leadership styles on employees’ job satisfaction in public sector organizations in Malaysia. International Journal Of Business, Management, and Social Sciences, 2(1), 24–32. https://ir.unimas.my/id/eprint/17035/

Wu, L., Cao, K., Chen, Y., & Tang, G. (2011). Transformational leadership and employee voice behavior: An examination of the mediating mechanisms. Chinese Journal of Management, 8(1), 61–66.


Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Maria Yolandita P.W., Rinto Rain Barry

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

favicon Fakultas Ekonomi dan Bisnis | Universitas Pelita Harapan | Kampus Universitas Pelita Harapan | Gedung F Lt. 12 | Lippo Karawaci, Tangerang - 15811 | Telp 021-5460901 | Fax 54210992


 

Flag Counter