Christella, Regina, Pelita Harapan University, Indonesia

• Vol 14, No 1 (2019): May - Articles
  An Empirical Research of Factors Affecting Customer Satisfaction: A Case of the Indonesian E-Commerce Industry
  Abstract  PDF

Department of Management | Business School | Universitas Pelita Harapan | Indonesia | +62 21 546 0901 |  jurnal.derema@uph.edu