An Empirical Research of Factors Affecting Customer Satisfaction: A Case of the Indonesian E-Commerce Industry | Wilson | DeReMa (Development Research of Management): Jurnal Manajemen

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Nicholas Wilson
ORCID iD Tarumanagara University
Indonesia

Master of Management

Regina Christella
Pelita Harapan University
Indonesia

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Copyright (c) 2019 Nicholas Wilson, Regina Christella

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Department of Management | Business School | Universitas Pelita Harapan | Indonesia | +62 21 546 0901 | jurnal.derema@uph.edu